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OnDemand Course: International Collections Collecting Your Global Money

International Collections Collecting Your Global Money

International debt collection and recovery can be extremely complicated and costly. This topic is intended to provide you with the knowledge of risks and legal steps to take in order to improve the prospects for...

OnDemand Course: Collecting on Student Loans: Challenges and Opportunities

Collecting on Student Loans: Challenges and Opportunities

Learn best practices for collecting student loans fairly and lawfully.This information will provide the current status of student loan credit and collection law, including recent developments in case, statutory, and...

Available as OnDemand Course, MP3 Download

CLE credit available

OnDemand Course: Collecting Without Having a Signature on a Contract: Is That Possible?

Collecting Without Having a Signature on a Contract: Is That Possible?

Navigate different forms of contract and evaluate alternative types of signatures.Any lawyer will tell you that a multi-page, fully executed contract, chock full of legalese and 15-comma sentences is the best way to...

OnDemand Course: Ethical Considerations When Collecting from Vulnerable Customers

Ethical Considerations When Collecting from Vulnerable Customers

Understand the ethical approaches that matter when collections are necessary with vulnerable customers.This topic will examine different ethical approaches to a variety of consumer collection situations that arise with...

OnDemand Course: Fundamentals of Debt Collections Law

Fundamentals of Debt Collections Law

Learn how to stay compliant when dealing with debt collection laws.With both the Consumer Financial Protection Bureau (CFPB) and very active consumer protection plaintiff's lawyers looking for money, third party debt...

Available as OnDemand Course, Video, Video, Video, Video, Video, Video, Video

OnDemand Course: Debt Collection: An Introductory Perspective

Debt Collection: An Introductory Perspective

Learn who to contact and what to say in the debt collection process.When you think of debt collection, there is usually no positive thought that comes to mind.

Available as OnDemand Course, MP3 Download

CLE credit available

OnDemand Course: CFPB's New Proposed Debt Collections Rules

CFPB's New Proposed Debt Collections Rules

Discover the impacts of the proposed debt collection rules.On May 8, 2019, the CFPB released its long-awaited proposed debt collection rules. Many policies and procedures of the debt collection industry will be impacted.

OnDemand Course: New Technology and the Fair Debt Collections Practices Act

New Technology and the Fair Debt Collections Practices Act

Make sure your debt collection practices are compliant with the FDCPA. Gain important knowledge and learn up-to-date information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone...

OnDemand Course: Proper Documentation on Buying or Selling Debt

Proper Documentation on Buying or Selling Debt

Meet the crucial documentation requirements to best position yourself for a positive outcome.Highly sensitive documentation is exchanged before and after a sale or purchase of debt which can be a difficult path to...

OnDemand Course: Modern Communication Dos and Don'ts for Debt Collection

Modern Communication Dos and Don'ts for Debt Collection

Identify the benefits, pitfalls, and considerations that you must address when creating policies and procedures for modern communication.Consumers today expect that companies, including debt collection companies, can...

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