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Product ID: 410188EAU
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FDCPA Violations Collectors Need to Know

OnDemand Webinar (24 minutes)

Learn to navigate the dangers of collecting consumer debts.With both the Consumer Financial Protection Bureau (CFPB) and highly active consumer protection plaintiffs' lawyers looking for money, third-party debt collectors are consistent and open targets for claims, debt collection abuses, and noncompliance issues. Even nominal violations of the FDCPA can lead to class action litigation and expose debt collectors to large damages. This course will provide you with the knowledge you need to navigate the dangers of collecting consumer debts and provide you with collection techniques and strategies to reduce the risk of frivolous or harmful lawsuits.


Ernest H. (Skip) Kohlmyer III, Esq., LL.M., Shepard, Smith, Kohlmyer & Hand, P.A.


Not Calling Debtor at the Correct Times

Limited Content Message, Leaving Messages, and Calling Work

Required Content When Leaving a Message- Optional Content When Leaving a Message

Remaining Compliant While Dealing With Consumer Stalls