Credit Card Collections: Best Practices
Understand the collections-related compliance obligations and the penalties that may result from violations.
We live in an increasingly cashless society. Credit cards are ubiquitous, used daily in billions of transactions. The credit card industry therefore continues to face threats of litigation and regulatory and enforcement scrutiny. Credit card collections are subject to a litany of statutes, regulations, and governmental oversight. Stakeholders are subject to extensive rules under a wide range of statutes, including the Fair Debt Collections Practices Act, Fair Credit Reporting Act, and the Telephone Consumer Protection Act, amongst several others. This topic will discuss the significant collections-related legal obligations for the credit card industry and will outline common pitfalls and solutions.
• You will be able to define important collections-related compliance obligations and the penalties that may result from violations.
• You will be able to discuss the latest laws, strategies, and challenges for credit card issuers and associated contractors on collections issues.
• You will be able to identify frequently litigated collections issues of relevance to the credit card industry.
• You will be able to recognize solutions to many significant collections-related legal risks facing credit card issuers and related contractors.