Effective Collections: A Proactive Approach to Credit Management
1 hour 30 minutes
Learn to take a proactive approach to making your collection process and policies more efficient.
This material will explore how collections are a sometimes overlooked but vital part of the overall credit risk management process. In many companies, the credit function is a separate person or team focused on credit risk evaluation, setting and updating credit limits, and resolving customer order holds. While credit normally reports to the same manager as collections, there is a tendency for them to operate in a parallel versus fully integrated manner.
• You will be able to describe the dimensions of credit management.
• You will be able to identify the role of collections in credit management.
• You will be able to recognize proactive collections.
• You will be able to discuss the alignment with Go to Market strategy.