319 Results for ‘telephone-collection-call-scripts

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OnDemand Webinar: Telephone Collection Call Scripts and How to Respond to Excuses

Telephone Collection Call Scripts and How to Respond to Excuses

Develop skills necessary to effectively navigate through a collection call while remaining professional and compliant.Asking people for payment is the easy part; it gets more difficult for some of us when the person...

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

Live Webinar: Collection Disputes: A Good Defense Is the Best Offense

Collection Disputes: A Good Defense Is the Best Offense

Assess policies and procedures for compliance and identify areas of potential exposure to mitigate the risks of litigation and enforcement actions. Credit and collection industry remains under an increased scrutiny...

Live Webinar July 24, 2019 1:00pm EST

CLE, CPE credit available

Live Webinar: Handling Delinquent Customers: Legal Action and Collection Methods

Handling Delinquent Customers: Legal Action and Collection Methods

Understand how to take legal action when dealing with delinquent customers to gain a better account receivable status. Many business owners and corporate professionals do not properly address the past due accounts...

Live Webinar June 25, 2019 1:00pm EST

CLE, CPE credit available

OnDemand Webinar: Telephone Collections: Do's and Don'ts

Telephone Collections: Do's and Don'ts

Are you up-to-date on recent compliance updates with telephone collections?This topic is intended to provide you with an overview of some of the key areas of compliance regarding a third party debt collector's use of...

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Effective Techniques to Combat Call Baiting

Effective Techniques to Combat Call Baiting

Understand call-baiting laws under the FDCPA to maximize your company's ability to not take the bait.Wise consumers and their attorneys often work to entrap collectors and call center representatives into violations of...

Available as OnDemand Webinar, Audio & Reference Manual

OnDemand Webinar: Preparing a Call Report for Lending Schedules

Preparing a Call Report for Lending Schedules

Regulators place significant emphasis on the accuracy of Call Report information. Regulators monitor bank performance using information provided in the Call Report filing.

Available as OnDemand Webinar, Audio & Reference Manual

OnDemand Webinar: HIPAA Compliance for Collection Professionals

HIPAA Compliance for Collection Professionals

Gain an understanding and learn how to implement HIPAA compliance policies, procedures, and training to ensure compliance with collection calls. Many debt collection companies collecting on medical debt do not have...

Available as OnDemand Webinar, Audio & Reference Manual

OnDemand Webinar: Collection Techniques And Law

Collection Techniques And Law

Gain an understanding of different techniques used for collections and the law that is entailed with this process.Learn the ins and outs of collection techniques and law from an experienced collection attorney.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

CLE credit available

OnDemand Webinar: Collection Disputes: A Good Defense Is the Best Offense

Collection Disputes: A Good Defense Is the Best Offense

Assess policies and procedures for compliance and identify areas of potential exposure to mitigate the risks of litigation and enforcement actions. Credit and collection industry remains under an increased scrutiny...

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Collection Law Update in Iowa

Collection Law Update in Iowa

Learn the latest steps on Iowa's debt collection within commercial and agricultural areas.Many creditors find it challenging to keep advised as to recent legal developments affecting collections.

Available as OnDemand Webinar, Audio & Reference Manual

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