Register Online - Add to Cart

Credits

Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 400573
 
Credit & Course Provided by:

Using Social Media in Collections

Live Webinar
July 6, 2017
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour 30 minutes
Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart

Learn how you can use social media websites and new technology to find and collect from past due customers.

Technology has changed how we all communicate and do business. Business owners and collectors have the added challenge of trying to contact debtors who may only have a cell phone and no landline, and use email, text messages or instant messages to communicate. How can you face this challenge while following the laws, following your ethics and without breaking any debt collection laws?

Learn how you can use social media websites and new technology to maintain a good customer base, keep good paying customers on track, and find and collect from past due customers. Learn how these popular websites can improve your collections, what some of the most common mistakes are when using these websites and how you can avoid them.

Learning Objectives

  • You will be able to identify what online collection techniques are.
  • You will be able to discuss commercial vs. consumer debtors and how to handle them.
  • You will be able to review do's and don'ts of social media collections.
  • You will be able to explain the risks of using social media as a collection tool.

Registration

Live Webinar$219Register Now
Can't Attend?   Audio & Reference Manual$219Add to Cart