What to Look for in a Commercial Collection Agency

Max Smith
September 25, 2008 — 1,446 views  
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Collecting from Your Debtors

Unfortunately, some debtors who have judgments against them, will still not pay up. It then becomes necessary to do a thorough check of all their assets, including a bank account search. Professional agencies can do research on the debtor, and find out where their assets are hidden, and how much income they are generating.

They can then pass that information onto you, as well as the attorney handling the case. If assets are found during the bank account search, there are steps to take in order to collect on the previous judgment. The collection agency and the attorney you are working with should be able to tell you the best course of action to collect once assets have been identified.

What to Look for in a Commercial Collection Agency

If you are a company that needs some assistance with your business to business collection issues, there are some guidelines that will help you choose a commercial collection agency wisely? There are literally hundreds of collection agencies out there who advertise themselves as reputable and professional. However, many agencies are not very professional and are only looking out for their bottom-line, not yours.

When you are researching a commercial collection agency, a good idea is to check if they are a member of the Commercial Collection Agency Association (CCAA), which is part of the Commercial Law League of America. This association was established in 1972 to improve the quality and reputation of the commercial collection industry.

Steps to Debt Collection.

Once a judgment enforcement agency locates assets or other sources of income, they will try to collect from your debtor. This means that they can garish wages, attach bank accounts, and seize assets as necessary. All of these steps can be taken within the boundaries of the law.

When possible, the agency will use any of the above tactics without prior notification or confrontation with your debtor. In a nutshell, the agency will enforce the judgment that was legally and rightfully awarded to you by the court. This is the goal of every professional judgment enforcement agency.

Asset Recovery and Debt Collection

When a customer is past due on an account, the more time passes, the less likely you will be to recover that debt. Debt collection is a very tricky game that you often must play with your customers when you run a business. Look at it this way; asset recovery is a piece of the debt collection pie.

If you find your accounts receivable office buckling under the strain of the debt collection process, it may be beneficial to enlist the help of a professional collection agency. Not only will they aggressively go after your debtor with phone calls and mailed letters, they often have the high-tech ability to locate additional sources of income and/or assets. When this is discovered, asset recovery is the next step in the debt collection ladder.

What Are Your Options?

After you have exhausted all of your resources to collect from your customers but to no avail, the next step might be to go to court and sue them for the owed amount. A collection attorney will guide you through this legal process. More than likely the court will award you a judgment, which will be up to you to enforce.

Unfortunately, this isn't very easy. A good agency will locate your debtor's assets and any additional income that can be seized to fulfill the judgment. Asset recovery is never an simple business. However, with the proper help and a strong strategy, it is not impossible.

What Comes First?

Which debt recovery services you use really depends on your specific needs. If you have too many accounts past due and your in-house accounts receivable office can't keep up, then a standard collection agency can help. However, if you are dealing with business customers who are past due on large sums of money, over a longer period of time, you may need to refine your search to agencies that have numerous high-tech resources.

These agencies offer debt recovery services that run the gamut. They offer skip tracing, asset recovery, judgment enforcement, and they collaborate with collections attorneys. It is important to keep in mind what your specific needs are in order to obtain the best services to fulfill those needs.

Debt Collection Agencies Are Not All the Same

Not all debt collection agencies are the same. Every agency offers specific services at different rates. It is up to you, the credit grantor, to find the piece that fits into your puzzle.

The task of debt recovery is often a daunting one. Many business owners struggle to keep past due accounts in check, and simply don't have the time or resources to do so. It often becomes absolutely necessary to utilize the services of outside debt collection agencies.

The Benefits of a National Collection Agency

Debt recovery is really just a game of cat and mouse. The credit grantor makes some polite phone calls in the beginning, usually with the promise from the debtor that payment will be made promptly. It rarely works this easily.

To the dismay of many business owners, debt collection is a full-time job in and of itself. Unfortunately, many businesses cannot keep up with the workload of collecting on delinquent accounts. It then becomes a necessity to contract out with a national collection agency.

For a great resource to select best collection services needs go to: Collection Agency

About the Author

Max Smith writes regularly about finance & Debt Collection Agency related topics. I hope you enjoy this article.

Max Smith